Privacy Policy

Introduction

Your privacy is very important to us.

The following is a disclosure of Avid Inspection Services, PLLC's use of information collected from visitors to our site.

Avid Inspection Services, PLLC collects the following data about users to our site:

  1. The domain name of the service from which you access the Internet.
  2. The URL from which you accessed Avid Inspection Services, PLLC.
  3. Name, telephone number, and E-mail address (from online scheduling).

This information is used only for internal purposes, either to compile traffic analyses for our site or to respond to e-mail inquiries generated from our site. E-mail addresses are not disclosed to any third party for any purpose.

Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Third Party

Avid Inspection Services, PLLC, uses a third party (SHGI HomeGauge) to deliver our online report.  As part of this delivery system, Personal Identifiable Information is collected such as you name, email address and phone number and is available to this third party.  This information is used only in validating authorization to the report information and is not provided to parties or affiliates not involved in the delivery of the report to the client.

Refund Policy

Inspection Package Cancellation and Refund Policy

Refund for the unprovided services of an inspection package is as follows:

Silver and Bronze Packages

80% of the canceled service (Final or Builder’s 1 yr Warranty) will be refunded.

Gold Package

80% of the canceled final 2 services (Final and Builder’s 1 yr Warranty) refunded 60% of the canceled final service (Builder’s 1 yr Warranty) refunded.

In addition, there will be a credit card processing fee of 3% deducted from the refunded amount.

Online Booking Discount Refund Policy

If you, the customer, forget to redeem the discount code and do not pay at the time of scheduling the inspection service online, we will apply the 7% discount prior to sending the invoice

If you forget to redeem the discount code and you pay at the time of scheduling your inspection service online, don't worry. We will apply and refund the 7% discount to you, minus a 3% credit card processing fee.

Contact

Avid Inspection Services, PLLC
512-569-7799
Email: inspect@avidtx.com